I work one-on-one with individuals and small teams to create (or refine) the user experience of their product. I also collaborate within larger organizations to lead or support the user experience phase of a project. Spanning a variety of roles and industries, my 9+ years experience with design consulting and product development informs each service I deliver.
Created new content architecture and design to solve significant usability issues and improve findability of technical resources. Led design effort; conducted heuristic analysis, delivered comprehensive wireframes and supplemental user flows. Assisted with research interviews and provided guidance and oversight for visual design.
A project in collaboration with PinpointResearch Interaction Strategy Information Architecture Web
Led UX and game design of iOS app through concept, prototype, and multiple user testing cycles. Tuned user experience and interface to meet educational, psychological, gameplay, and business goals.Research Interaction Strategy User Testing Mobile
Worked within the Kindle Cross-Platform team on multiple interface improvements for the Kindle iOS reading apps. Led initial UX implementation and fine-tuning of "X-Ray for Textbooks" on Kindle Fire HD in preparation for launch of product in September 2012.Interaction Visual Design Mobile
Assisted with data collection and analysis for usability study on redesign of intel.com. Synthesized eye tracking, transcript, and observation data.User Testing
Worked to streamline and clarify user experience, visual design, and product pitch for client website and mobile software. Designed and developed custom front-end theme utilizing open-source frameworks.Interaction Content Strategy Front-End Development Web Mobile
Developed multiple concepts exploring how a tablet app might enhance customer experience with premium client properties. Concepts aided client in strategic prioritization for future initiatives.Interaction Strategy Mobile
Led development of visual direction and graphic assets for mobile casual game startup in partnership with the OpenFeint platform. Provided UX/UI consultation during development.Visual Design Interaction Mobile
Explored psychological motivations regarding health behaviors in collaboration with client UX team. Developed web software to encourage, educate, and assist people managing type 2 diabetes.Interaction Web
Assisted with UX design of reading, sharing, and syncing documents on business-focused e-reader device. Delivered detailed user flows to communicate system structure and user experience.Interaction Mobile
Helped client understand needs of early investors through contextual inquiry research study, analysis, and summary of findings. Designed interface to help investors get answers to complex personal finance questions. Assisted with development of information architecture and strategic roadmap for feature rollout.Research Strategy Interaction Information Architecture Web
Created first design featuring integrated social feed for the signed-in user homepage with the goal of surfacing new activity and interesting content from user's social network, groups, and the Flickr community.Interaction Web